If you need help, contact us and we will respond as soon as possible.
Contact
- Support email: [email protected]
- Response time: 1–12 hours
- App: MentalSOS (iOS)
- Version: 1.1
Common issues
- Sign in with Apple not working
- Please send a screenshot of the issue.
- Include your iOS version.
- Include your app version.
- Premium subscription not activated
- Please send a screenshot of your Apple ID purchase receipt.
- Include the product ID:
premium_weekly, premium_monthly, or premium_yearly.
- Audio or meditation language issue
- Tell us your selected app language.
- Include the meditation title.
Privacy
Your data is handled according to our Privacy Policy.